So is sustainability. It’s a journey, not a destination. Progress, not perfection. And this can be all too easy to forget. As designers, we are challenged every day to balance beauty with practicality. This ongoing give and take provides valuable perspective, because it’s a reminder that the product and its purpose are one and the same. 

Chilewich was born in 2000 out of designer Sandy Chilewich’s passion for reimagining overlooked materials and underused processes to transform the way people around the world set their tables. In designing textiles that are not only aesthetically pleasing but also durable, versatile, and easy to wipe clean, we offer products that address a key element of sustainability: longevity. Every Chilewich product is made to endure decades of daily use and to look good doing it, while conserving the resources required by machine washing and product replacement.

Sustainability is also the quest for better, and we’re committed to continuing to make choices that are better for people and the planet. From raw materials to finished goods, design to production, we recognize that this is an evolution that encompasses manufacturers, consumers, and policymakers in a complex interplay of economics, engineering, and chemistry.

U.S. Returns Please Note:

• Returns are accepted within 30 days of the item’s ship date. 
• Items must be returned in unused condition, with all original labels and/or tags attached. Items not returned in as-new, unused condition may be refused.
• If returning a woven floor mat, please re-roll it with the woven (fabric) side facing out.
• If returning placemats, please lay them flat.
• You may opt for easy returns via UPS (recommended) or choose to ship your return (prepaid and insured at your expense) using the carrier of your choice. 
• Any taxes charged will be refunded in accordance with applicable laws.
• Any oversized rugs that require a special shipping method will be charged a 15% return fee. To schedule an oversized rug return please reach out to customerservice@chilewich.com. 

U.S. Recommended Return Method

We offer easy returns via UPS for U.S. customers. Simply visit our UPS returns portal and follow the step-by-step instructions to create and print your return label. The UPS shipping fee will be deducted from your refund, which will be issued to your original method of payment within one to two weeks of receipt of your item at our warehouse. Please allow one to two weeks for your refund to be processed to your original form of payment.