| Shipping Method | Shipping Destination | Stocked Items | Order Placed | Order Delivered |
| FedEx Ground | All Contiguous US States | x | Monday - Friday by 2pm EST | 2-6 Business Days |
| UPS 2-Day Air | All Contiguous US States | x | Monday - Friday by 2pm EST | 2 Business Days |
| UPS Next Day Air | All Contiguous US States | x | Monday - Friday by 2pm EST | 1 Business Day |
Orders are processed and shipped within 1-2 business days. Once your package is shipped, it should arrive within 2-6 business days depending on your location. You will receive a confirmation email with the tracking number when your package ships from our warehouse.
For orders below $200, we offer flat rate shipping options:
| Order Value | Shipping Rate |
| $0 - $50 | $8.00 |
| $50.01 - $99.99 | $12.00 |
| $100.00 - $199.99 | $16.00 |
We offer free ground shipping on outbound qualifying orders of $200 or more within the 48 contiguous states. To be eligible for free ground shipping within the continental USA, the product subtotal must be $200 after any promotion or discount is applied. Gift cards, packaging, any applicable taxes, and prior purchases do not qualify toward the minimum purchase requirement.
We currently offer two expedited delivery options: UPS Next Day Air and UPS Second Day Air. Orders placed on business days (Monday – Friday) before 2:00pm EST are processed and shipped on the same day. Expedited delivery orders placed over the weekend will ship on Monday. At this time, Saturday delivery is available only in select areas. Please call our customer service team at 888-851-7130 (Monday - Friday 8:30am - 5:00pm EST) to see if Saturday delivery is available in your area. Additional charges may apply. Although we can expedite shipping for custom products, they typically take 3-6 weeks to manufacture.
Wholesale: We offer free shipping on orders over $200 and flat-rate shipping options. For more information about our Wholesale shipping policies, please email wholesale@chilewich.com.
Architects + Designers: We offer free shipping for online orders (no minimum) placed through our website only. For more information about our A+D shipping policies, please email orders@chilewich.com.
Interior Design: We offer free shipping on orders over $200 and flat-rate shipping options. For more information about our Interior Design shipping policies, please email interiordesign@chilewich.com.
Food + Beverage: For more information about our F+B shipping policies, please email fb@chilewich.com.
Transportation: For information about our Transportation shipping policies, please email csteele@chilewich.com.
