Gift Card Balance
Gift Card Balance

Gift Card Balance

Enter your 16 digit gift card code below to check the balance:

FAQs

 How do I purchase a gift card? 

Gift cards can be purchased here. Simply select the gift card amount and add it to your cart.

Do gift cards expire? 

Nope. Our gift cards do not expire and have no fees.

How do I redeem a gift card? 

To redeem, enter the gift card code at checkout in the “Discount Code” field. The balance will be applied to your order.

Can I use multiple gift cards on one order? 

Yes. You can apply more than one gift card at checkout.

Can I combine a gift card with another form of payment? 

Yes. If your order total is more than your gift card balance, you can pay the difference with a credit card or other accepted payment method.

Can gift cards be refunded or exchanged for cash? 

Gift cards are Final Sale items, so they cannot be returned, refunded, or redeemed for cash (except where required by law).

Do gift cards work on sale items? 

Yes. Gift cards can be applied to any order, including sale or promotional items. 

My gift card isn't working. What should I do? 

If you are unable to redeem your gift card, start by checking your balance to ensure there are funds available. If you are still having issues, please contact us at customerservice@chilewich.com.

I lost my gift card code. What can I do

Please contact us at customerservice@chilewich.com and we can re-send your gift card code to the original email that was used to purchase the gift card.